Where others say small, we prefer boutique. Our core team of insurance brokers comprise decades of experience, expertise, and passion for helping clients – the big corporates to the corner shops – to access the best products, advice, and service.
Possessing over 30 years of professional experience, Paul is a proven player in the realm of risk advisory. After a successful career in HR and administration, Paul made the move into insurance broking in 1990, joining then global leader Sedgwicks. Five years later, he branched out on his own, establishing his own firm focussed on managing exposures for corporate business and medical professionals, as well as receiving ASIC accreditation to conduct brokerage services for general and life insurance policies. More recently, he launched Burstows, along with his son Callum.
Throughout his storied career, Paul has made it his mission to always represent his client first. At the same time, he’s developed deep relationships with key insurers and underwriters, uniquely placing him to deliver maximum value to his clients. Paul’s passion, in-depth knowledge across a range of specialisations, and extensive network, help him find the ideal insurance solution for almost any business or individual.
As a qualified broker of almost 10 years, Callum has taken care of the needs of a wide variety of clients – from complex publicly listed companies to students needing help with car insurance. Whether you’re managing a household budget or a multi-million-dollar enterprise, Callum is a firm believer in delivering the same high-level service and advice. This egalitarian spirit shines through in his idea to offer a complimentary insurance analysis report to anyone who’s interested.
Like Paul, Callum sees himself as more than a provider of advice and a connector to specific insurance products. Rather he strives to create real connections with his clients on a human level, and values empathy as an attribute as essential as knowledge. The first words you’ll hear upon getting in touch to make a claim aren’t “What’s the damage?” but “Are you OK?”.
While we have relationships with all the major insurers and access to all policy options, ultimately we work for you, advocating on your behalf.
Finding a way not to pay your claim is part and parcel of the insurance companies’ profit model. We find the red flags for you before it’s too late.
Whether you’re insuring a business interest or your prized possessions, insurance is always personal to us. In times of need, we’re there for you.
Our service doesn’t end when you choose a policy. When something goes wrong, we help with claims, quotes, legal issues, and assist wherever we can.
From our free report to regular reviews and claims assistance, we’re proud to consistently offer the highest level service to all clients, big or small.
Get a free comprehensive analysis of your current cover, expose your risk areas, and find the best alternative to correct them. Our expert insurance advisors will hand-craft a detailed report (valued at over $500) to show you what you’re really covered for.
All you need to do is let us know what your current cover is. We’ll handle the rest.
Detailed summary of your current cover and exposures, based on a thorough review by our team.
Market-wide policy comparison, to show you your options.
A CoreLogic building replacement estimate, so you can see if your current cover is enough.
Flood mapping, for clarity on your level of risk.
